GIFT VOUCHER TERMS & CONDITIONS

By using the Gift Voucher(s) issued by JLB Group Pty. Ltd. ("JLB") ABN 90 609 800 133 trading as Expedition Exclusive Australia ("EE"), IATA/TIDS License No. 96 806 113, you ("You") acknowledge that you have read and understood, and agree to be bound by these terms. You must be at least eighteen (18) years of age to make a booking. You agree to provide full, complete, and accurate information to EE.

1. PURCHASE & REDEMPTION

1.1 Promotions or discounts cannot be applied to Gift Voucher purchases.

1.2 Your Gift Voucher may only be used to make purchases up to the remaining Voucher value. If you wish to make a purchase for an amount that exceeds the remaining Voucher value, you must pay the excess using another payment method.

1.3 Change of mind refund cannot be accommodated.

1.4 A Gift Voucher cannot be used to purchase products that are NOT EE branded.

1.5 A Gift Voucher cannot be used to purchase another Gift Voucher.

1.6 A Gift Voucher cannot be redeemed for cash or traveller cheques, resold, transferred for value or refunded.

1.7 A Gift Voucher cannot be used in conjunction with any other offers.

1.8 A Gift Voucher is not redeemable outside of Australia without a prior written consent from EE.

1.9 All redemption is subject to availability at the time of booking


2. VALIDITY

2.1 A Gift Voucher expires 12 months from date of issue unless it is stated otherwise on a Gift Voucher.

2.2 It is the Gift Voucher holder's responsibility to purchase and confirm all products or services prior to the expiry of their Gift Voucher.

2.3 Lost or stolen Gift Voucher cannot be replaced, refunded, or compensated.

2.4 Any balance remaining on a Gift Voucher after the expiry date cannot be used for purchases or otherwise redeemed.

2.5 Except where prohibited by law, EE reserves the right to refuse, void, cancel, reject or hold for review any gift voucher mistakenly applied in an incorrect denomination or applied or procured, directly or indirectly, in connection with fraudulent actions, fraudulent claims, compensation abuse or in connection with any violation of these Gift Voucher terms or EE booking terms and conditions. EE also reserves the right to any remedy, including disqualifying you from participation in the booking, if it suspects or determines that you have committed fraud or otherwise violated the Gift Voucher or EE booking terms and conditions

2.6 A Gift Voucher at all times, remains the property of EE, and must not be resold or re-valued by a person, without the express written consent of the EE.

 

3. VALUE

3.1 Amount(s) shown on EE gift voucher are in Australian dollars (AUD) and can be redeemed through the purchase of tour package(s) and/or service product(s) operated by EE.

3.2 EE gift voucher has no cash value and no refunds will be issued for any unused amounts after redemption.

 

 

The contents on this page form part of and should be read in conjunction with our booking terms and conditions here.