The Victorian border with New South Wales will be closed from 11:59pm on 07 July 2020. Online permits to cross will be available through Service NSW here
If you are planning...
Some states and territories have border closures, allowing exceptions only for emergency services, freight delivery, medical appointments, employment and for compassionate reasons. Some do not ha...
1. WHY WAS I CHARGED AN IRRECOVERABLE COST?
When a booking is cancelled or suspended due to the unforeseeable circumstances, according to your booking terms and conditions (cl...
Dear valued customers,
We wish to advise that our office will be closed on Monday, 8th June 2020 thanks to the Queen's Birthday long weekend.
Our office will re-open at 9am (AEST) on...
There has been a lot of debate recently on why travel credits are being issued rather than refunds and when refunds are being issued why they are taking so long to be proce...
A Message From Expedition Exclusive Australia
Dear our valued customers,
The COVID-19 situation, of governments implemented statewide lockdown, compulsory quarantine and social distancin...
1. WHY HAVE YOU SUSPENDED ALL TOURS UNTIL THE END OF NOVEMBER?
Due to the ongoing global impact of coronavirus (COVID-19) and the likelihood of international borders remaini...
1. WHAT DOES A CREDIT VOUCHER COVER?
The credit voucher includes your Expedition Exclusive tour, optional extras and any pre and post-tour accommodation or airport tran...
Special terms and conditions for Expedition Exclusive's operated tour packages, effective 13 May 2020*
*This updated policy supersedes any specific waiver policies that we have issued pri...