8 July 2020
Read More "Updated restrictions that apply across Victoria")
The Victorian border with New South Wales will be closed from 11:59pm on 07 July 2020. Online permits to cross will be available through Service NSW here
If you are planning travel to South Australia, aim to complete the Cross Border Travel Registration at least three days before you leave, regardless of where your travel begins. For more information, please click here
From 11:59pm on Wednesday 08 July 2020, there will be changes in restrictions to respond to th...
29 June 2020
Read More "Australia - State Border Restrictions Update")
Some states and territories have border closures, allowing exceptions only for emergency services, freight delivery, medical appointments, employment and for compassionate reasons. Some do not have border closures while others have plans to lift them.
You can find out more about which states and territories have closed their borders here
Some types of gatherings, activities and businesses have been restricted in Australia to help stop the spread of COVID-19. Find out what you can and ca...
9 June 2020
Read More "Expedition Exclusive - Irrecoverable Cost FAQs")
1. WHY WAS I CHARGED AN IRRECOVERABLE COST?
When a booking is cancelled or suspended due to the unforeseeable circumstances, according to your booking terms and conditions (clause 14), the fees imposed by third-party suppliers will apply. These fees include but not limited to the non-refundable payment we have submitted to the airlines, hotels, local land operator and etc. The amount of irrecoverable cost varies per booking.
2. CAN EXPEDITION EXCLUSIVE WAIVE THE IRRE...
2. CAN EXPEDITION EXCLUSIVE WAIVE THE IRRE...
28 May 2020
Read More "COVID-19 The Answers on Travel Credits & Refunds")
There has been a lot of debate recently on why travel credits are being issued rather than refunds and when refunds are being issued why they are taking so long to be processed.
In this video, the the Council of Australian Tour Operators' Chair, Dennis Bunnik tackles those questions to provide some insight and answers around:
The size and complexities of the travel and tourism 'ecosystem'.
Why travel credits rather than refunds are so imp...
22 May 2020
Read More "A message from Expedition Exclusive Australia")
A Message From Expedition Exclusive Australia
Dear our valued customers,
The COVID-19 situation, of governments implemented statewide lockdown, compulsory quarantine and social distancing restrictions and enforced immediate border closures is like no other situation we have, nor any business in Australia has experienced before. We are doing our utmost to protect the interests and safety of our customers and team members.
To that end, our head office in Melbourne has been closed...